r baje FAQ — Answers to Your Questions

Yes, r baje's live casino is fully mobile-friendly. Live dealer games can be enjoyed on both Android and iOS devices through a browser or app. Games from studios including Evolution, Pragmatic Play Live and Ezugi run smoothly on smartphones. A good internet connection will also improve video quality.

In a live dealer game, a trained dealer operates cards or a roulette wheel in front of a camera from a studio. Players can watch and participate in real time through a video stream. You can also chat with the dealer using the chat feature. It gives you a real casino-like experience from home.

Different table games at r baje have different betting limits. Generally there are low-limit tables for new players and high-limit tables for experienced players. To find the limits for a specific game, check that game's lobby page or ask via live chat.

Roulette has a spinning wheel with numbers 1 to 36 and a zero. You can bet on a specific number, a colour (red or black), odd/even, or a group of numbers. The result is determined by where the ball lands on the wheel. r baje offers both European and live roulette. It is best to start at a low-bet table if you are new.

Yes, both Baccarat and Teen Patti are available at r baje. In Baccarat you bet on Player, Banker or Tie — the hand closest to 9 points wins. Teen Patti is a popular South Asian card game based on hand rankings. Live dealer versions of both games are also available.

RTP (Return to Player) is the theoretical rate at which a game returns money to players over the long term. Among the games available at r baje, Fortune Mouse has the highest RTP at 96.96%, Mahjong Ways 2 at 96.95%, and Aviator at 97%. A high RTP does not guarantee a win — it is a statistical average only.

Account verification is needed for two main reasons — to secure your account and to confirm that the account is really yours. This removes the risk of someone else withdrawing money in your name. r baje keeps all information secure and this is a one-time process — once completed you do not need to do it again.

Yes, the National ID (NID) is an accepted primary document for identity verification at r baje. A valid passport or driving licence may also be accepted. All details on the document must be clearly readable and it must include a photo. Expired documents are not accepted.

r baje uses SSL encryption to keep all personal information and documents secure. Your ID details are used only for verification purposes and are not shared with any third party. You can see more details on the Privacy Policy page.

Verification may typically be requested before your first large withdrawal or if any security alert appears on your account. If you complete verification in advance at r baje, there will be no delay at the time of withdrawal — so it is best to complete it right after registering.

Yes, this is very important. To withdraw at r baje, the name on your bKash, Nagad, Rocket or bank account must exactly match the name registered on your r baje account. If the names do not match, the withdrawal request may be cancelled. The Terms and Conditions page has more details on this.

After submitting your documents, the r baje verification team reviews them. The process is usually completed within a short time. If the documents are clear and complete, verification is more likely to be fast. If there is any issue, you can get an update through live chat.

At r baje, withdrawals via bKash, Nagad, Rocket and all other methods are generally processed within 5 to 30 minutes. The same timeframe applies to bank transfers. If your account verification is complete and the names match, withdrawals are processed quickly.

The minimum withdrawal amount at r baje is ৳800. No withdrawal request below this amount will be accepted. Before withdrawing, make sure your balance is ৳800 or more. The minimum deposit amount is ৳500.

"Pending" means the request is being processed. It usually completes within 5–30 minutes. If more time has passed, check whether your account verification is complete and whether your wallet name and account name match. If the issue is still not resolved, contact r baje's 24/7 live chat support.

No. r baje only allows withdrawals to a wallet or bank account in your own name. It is not possible to send money to a bKash, Nagad, Rocket or bank account in a family member's or friend's name. This is a mandatory rule to prevent fraud and ensure security.

Yes, but the wagering requirement must be met. For example, if you receive a 200% bonus on a ৳1,000 deposit you get ৳2,000 in bonus — the wagering on this bonus will be ৳2,000 × 10 = ৳20,000. This means you need to place a total of ৳20,000 in bets using the bonus before the bonus winnings can be withdrawn. See the Terms and Conditions for the full rules.

The methods currently available for withdrawal at r baje are: bKash, Nagad, Rocket and bank transfer (including major banks such as Sonali Bank, Dutch-Bangla Bank and BRAC Bank). The minimum withdrawal for all methods is ৳800 and it is generally completed within 5–30 minutes.

Go to the r baje Login page and click the "Forgot password?" link. Enter your registered email or mobile number and an OTP or reset link will be sent to you. Use it to set a new password. If this does not work, contact live chat support.

Some common causes of login problems: wrong username or password, Caps Lock being on, outdated browser cache or cookies. Try refreshing the browser or use incognito mode. Multiple failed attempts may temporarily lock your account — in that case, contact live chat for help.

To create a secure password, use at least 8 characters — combine uppercase and lowercase English letters, numbers and special characters (such as @, #, !). Do not use your date of birth, phone number or simple words as a password. Do not share your password with anyone and change it regularly.

To change personal details, log in to your account and go to the "Profile" or "Settings" section. Some details (such as your name or NID-related information) cannot be changed directly for security reasons — in that case, contact r baje via live chat or email support and the change can be made through verification.

No, each person may only hold one r baje account. If multiple accounts are detected, all accounts may be cancelled and balances forfeited. Register only one account per device, email and phone number. More guidance is available on the Responsible Gaming page.

No. All casino and betting activity at r baje is for players aged 21 and above only. You will need to confirm your age when creating an account. If verification shows that the user is under 21, the account will be closed. r baje takes a firm stance on keeping minors away from gambling.