For ages 21+

r baje Responsible Gaming

Stay safe while enjoying betting and casino entertainment. r baje believes that healthy habits and awareness are the foundation of a good experience. Find out here how to stay in control and get help when you need it.

Our Commitment

Safe entertainment is our priority

Playing at r baje is not just about wins and losses — it is an entertainment experience that should be enjoyed within limits. We want every user to play with awareness and a plan, so that online betting never has a negative impact on personal or family life.

Under our Terms and Conditions, users must be at least 21 years old to participate on the r baje platform. This age verification rule is strictly followed, as protecting minors from gambling is part of our responsibility.

Online betting is a form of entertainment for many people. However, for some it can become a habit that risks getting out of control. r baje always encourages you to set a clear budget before playing and to only play with money that, if lost, will not cause problems in your daily life.

Keep in mind

Betting is never a substitute for income. It is a form of entertainment — think of it the same way you would spending money on a cinema ticket. If you lose a bet, do not place more bets trying to win that money back.

Our Privacy Policy explains in detail how your account information and gaming history are kept secure. You can be confident that your personal data is protected.

Ask yourself

Think through the questions below. If the answer to more than one is "yes", take a break and seek support.

1 Have you spent more than your budget and regretted it afterwards?
2 Have you placed more bets to try to win back money you lost?
3 Have you hidden your gambling from family or people close to you?
4 Have you wanted to stop playing but been unable to?
5 Have you given gaming more importance than family, work, or studies?

These questions are for self-awareness. Contact our 24/7 live chat if you need support.

Control Tools

Set your own limits

r baje has several tools to help you stay in control of your play. They are straightforward to use, and our support team can help you set them up at any time.

Deposit Limit

Set a limit on how much you deposit per day, week, or month. Once this limit is reached, the account will automatically stop accepting further deposits.

Session Time Limit

Set how long you play in one go. When the set time is up, the system will remind you to take a break.

Temporary Break

You can temporarily pause all play on your account for 24 hours, 7 days, or 30 days. You will not be able to log in during this time.

Self-Exclusion

If you need a long-term break, you can request to exclude yourself entirely. During this period your account is completely inactive and no promotional messages are sent.

Loss Limit

Set a cap on how much you can lose within a given time period. Once this limit is reached, the session ends automatically.

Reality Check Reminder

A message will be shown at set intervals so you can see how long you have been playing in the session and how much you have won or lost.

Need help setting limits?

Contact our 24/7 live chat to activate or deactivate any tool. Our support team is always ready to assist in Bengali and English.

Warning Signs

How to know when to stop

If the signs below appear, it means gaming is becoming a problem. At this point it is important to take action yourself or with the help of someone close to you.

  • You are placing bigger bets to cover losses and losing more each time.
  • You are putting money into betting instead of covering household expenses, repaying debts, or meeting urgent financial needs.
  • You have tried to stop playing but keep coming back.
  • You are hiding your gambling from family and friends.
  • Thinking about betting is stopping you from focusing on work or studies.
  • You feel happy when you win, but feel irritable or restless when you cannot play.
  • You are borrowing money or selling valuables solely to place bets.
For Family

How to recognise a problem in someone you care about

If you notice the following changes in a family member or friend, reach out to help:

  • Sudden financial difficulty but unwillingness to explain the reason.
  • Spending a lot of time on the phone or computer and getting annoyed when asked about it.
  • Avoiding family events or responsibilities.
  • Frequent mood swings — sometimes very excited, sometimes deeply withdrawn.
  • Taking money from household funds or a child's education expenses.
The family's role matters

Talk calmly instead of reacting with anger or criticism. Giving someone the courage to acknowledge the problem is the greatest help you can offer.

Ways to Get Help

Asking for help takes courage

Acknowledging a problem is not a weakness — it is the first step towards change. You can seek help through any of the following.

r baje Support Team

Contact our 24/7 live chat service. You can make any request — self-exclusion, limit setting, or closing your account — in Bengali. Our team helps without judgement.

Family and Close Ones

Talk to the people closest to you about the problem. An open conversation with a family member, a trusted friend, or an elder can often do the most to ease mental pressure.

Professional Counselling

Contact a mental health professional or an addiction counsellor. Both government and private mental health services are available in Bangladesh — check with your local hospital or community health centre.

Our Accountability

r baje's responsible stance

r baje believes that building a healthy platform for the long term requires ensuring the well-being of its users. We are committed to safe gaming — not only because of rules, but because it is part of our values.

Before joining our platform, every user must go through an age verification process. No one under 21 can open an account — this rule applies without exception.

You will find answers to more questions about responsible gaming in our FAQ section, such as how to temporarily close your account or change your limits.

r baje never encourages users who are in difficulty to play more. Our support team processes any request for limit setting or self-exclusion as a priority. Email support at: [email protected] — or contact us directly via live chat.

Responsible Gaming Principles

Play for entertainment, not to earn money.
Only bet an amount that, if lost, will not cause problems at home.
Decide on a time limit and a spending limit before you start each day.
Do not play when you are angry, sad, or under stress.
Take regular breaks and spend time on other hobbies and activities.
Never bet with borrowed money or money from a loan.
If you feel there is a problem, contact support right away.
Common Questions

Questions about responsible gaming

To take part in any activity on r baje, including casino games and sports betting, a user must be at least 21 years old. Age is verified during account registration. Accounts for those under 21 are not approved.

Self-exclusion is a request through which you can stop all activity on your account for a set period or permanently. During this period you will not be able to log in, and no promotional communications will be sent. To activate self-exclusion, let us know via our 24/7 live chat or by email.

Reducing a limit takes effect immediately. However, a request to increase a limit requires a waiting period — this is intentional, so that limits cannot be raised on impulse to take on more risk.

If you believe a minor is using your device or account, contact our support immediately. We will investigate the account and take the necessary action. Keep your device password-protected and do not hand it to others while you are logged in.

No. Betting and online casino games are entertainment activities — not a reliable source of regular income. Every game has a random element to winning and losing, and there is no guaranteed way to keep winning in the long run. Using betting to cover financial needs carries a serious risk of creating major financial problems.

Our support team assists in both Bengali and English. Live chat is active 24 hours a day, 7 days a week. You can also contact us by email: [email protected]